Shipping Policy (for B2B Trade)

I. Introduction

This Shipping Policy aims to provide our B2B clients with efficient, reliable, and cost-effective shipping solutions for living room and dining room furniture via sea and land transportation. We fully understand that in B2B trade, the smooth flow of logistics directly affects the success of business cooperation, and the rational arrangement of production cycles is crucial to supply chain efficiency. Therefore, we have formulated the following professional policies to ensure that every step from production to transportation meets the highest standards and to clarify production cycles to support our clients' scheduling arrangements.

II. Production Cycle

First-time Orders: The standard production cycle is 60 days, calculated from the date of order confirmation and receipt of the advance payment.

Repeat Orders: For clients with established cooperative relationships, the production cycle for repeat orders is shortened to 45 days, reflecting our priority support and efficiency improvements for long-term partners.

III. Shipping Methods and Selection

Full Container Load (FCL) and Less than Container Load (LCL) by Sea: For bulk orders, we recommend using FCL services to maximize loading efficiency and safety. For smaller or diversified orders, LCL services offer greater flexibility and economy. We will provide clients with the optimal shipping solution based on cargo volume, urgency, and budget.

Land Transportation and Multimodal Transport: For orders in neighboring regions or involving cross-border land transportation, we offer land transportation and multimodal transport services to ensure seamless connection with sea transportation and realize full-process visual tracking.

IV. Packaging and Labeling

Professional Packaging: We use packaging materials that meet international transportation standards to ensure that furniture remains damage-free during long-distance transportation. Each shipment undergoes shockproof, moisture-proof, and scratch-resistant treatment and is accompanied by a detailed packing list and shipping label.

Customized Labeling: Considering the tracing needs of goods in B2B trade, we clearly mark client codes, order numbers, destinations, and other information on the packaging to facilitate efficient management by both parties and third-party logistics companies throughout the supply chain.

V. Insurance

Comprehensive Insurance: We provide full transportation insurance for all shipments, covering all stages from the factory to the client's warehouse. Insurance terms are tailored based on cargo type, value, and transportation mode to maximize client protection.

VI. Customer Service and Communication

Logistics Tracking: We offer a real-time logistics tracking system, allowing clients to view shipment locations, estimated arrival times, and other information at any time for easier arrangement of receipt and subsequent operations.

Customized Service: Each B2B client is assigned a dedicated customer service manager responsible for communication and coordination throughout the entire process from order confirmation to delivery, ensuring client needs are met and production cycles and shipping arrangements are planned ahead of time.